Last Updated: 25-11-2025
Thank you for choosing Jegajothi Sweets & Bakery.
We work hard to ensure that your sweets, snacks, and bakery items are delivered fresh, safely packaged, and on time.
This Shipping Policy explains how we handle nationwide delivery across India.
1. Delivery Coverage – All Over India
We deliver orders across India, including:
- Tamil Nadu
- Karnataka
- Kerala
- Andhra Pradesh
- Telangana
- Maharashtra
- Delhi NCR
- West Bengal
- Gujarat
- And all other states & union territories
Highly perishable items may be restricted to nearby locations, depending on shelf life and transit safety.
2. Order Processing Time
- Orders placed before the daily cut-off time are processed on the same day.
- Orders placed after the cut-off will be processed on the next working day.
- Festive or bulk orders may require additional time for preparation.
3. Delivery Timelines (PAN India)
Estimated delivery timelines:
- Tamil Nadu: 1–3 working days
- South India (KA, KL, AP, TS): 2–4 working days
- Rest of India: 3–7 working days
- Remote Locations: 5–10 working days
Delivery timelines are estimates, not guarantees.
4. Shipping Charges
Shipping charges depend on:
- Delivery state
- Weight of the items
- Courier partner fees
- Type of product (perishable vs non-perishable)
The exact shipping charge will be shown at checkout before you confirm the order.
5. Delivery Attempts
Courier partners usually make 1–2 attempts.
Orders may be marked as failed if:
- Customer is unavailable
- Phone number is unreachable
- Incorrect address is provided
Refunds will not be issued for failed deliveries of perishable items.
6. Packaging & Freshness Guarantee
We take extra care to ensure:
- Airtight, tamper-proof packaging
- Freshness is maintained during transit
- Proper handling for long-distance delivery
However, we are not responsible for spoilage after delivery due to improper storage.
7. Delays Beyond Our Control
We are not liable for delays caused by:
- Courier delays
- Weather, strikes, holidays
- Remote-area logistics issues
- Natural disasters or unforeseen disruptions
8. Tracking Information
For courier shipments, customers will receive:
- Tracking ID
- Courier tracking link
Local deliveries may not include tracking but will be coordinated by phone.
9. Reporting Delivery Issues
If your order arrives damaged or tampered, please report it within 2 hours of delivery.
Provide:
- Order number
- Unedited photos/videos of the issue
Contact us:
📧 jegajothisweetsandbakery@gmail.com
📞 8870379494 / 8807827797
10. Updates to This Policy
We may revise this Shipping Policy from time to time.
Updates will be reflected with a new “Last Updated” date.
